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Onsite Support

We understand from experience that unpredicted IT issues can occur anytime. Therefore we offer both Remote IT Support and monitoring, and Onsite Support as required.

Most IT issues can be resolved remotely by our highly trained IT Helpdesk Support staff. However at some point your business may need support onsite.

If Onsite IT Support is required ASH NET will immediately dispatch our IT engineers who will physically attend your site to establish the issue, consult with you, and provide the best solutions required.

WE CARE FOR YOUR BUSINESS AND ITS PEOPLE

As a reliable IT Support and Service provider we take the responsibility of looking after all of your IT systems and hardware according to your customised support package. All our IT engineers are equipped with laptops, software and drivers, desktops, printers, and all other tools and hardware required to get you up and running with minimal downtime.

If they discover any faulty or unresponsive hardware, they will offer you several options. They can provide replacement hardware on loan to immediately resume your full IT capacity as required. Then if repair and/or full replacement is needed they will deliver your requirements with as minimum downtime and cost as possible.

BENEFITS OF USING ASH TECH ONSITE SUPPORT

Contact us by email or phone to discuss more about how we can provide IT Support and Services