Contact us by email or phone to discuss more about how we can provide IT Support and Services
For a simple definition, broadband is the term in New Zealand for internet access.Are you having issues with your current broadband? Not getting the speed you need to keep your business running at full steam 24/7? Are you on the best broadband rate and speed you can get?
You are losing valuable productivity with every second you are not connected to the internet, or if you are experiencing drop outs or low speed. Save frustrations waiting on a phone line probably trying to reach an offshore call center, who do not understand your local requirements. Let ASH TECH, the local experts sort your issues for you. We will set you up with a secure and fast speed broadband connection that works, and keeps connected, according to your business needs.
As ASH TECH are local people with local knowledge, communicating daily with all available companies who firstly physically install the connection to your business (unless there are connections already in place), your frustrations are eliminated.
ASH TECH uses Chorus for all broadband requirements. A trusted company who know what they are doing. Chorus provides the connection and portable broadband service to your home or business in NZ, and ASH TECH looks after it for you, from assisting with connections, to monitoring and support (sometimes working with Chorus).
We will ensure you have no breakpoints in connection at any time. We also monitor the speeds to ensure they are what they should be, according to your upload and download needs and the package you purchased. If they aren’t, we will get it sorted for you! No more waiting on a chat line for hours with a technician speaking in hi-tech lingo that you aren’t familiar with.
WHY ASH TECH FOR YOUR BROADBAND SERVICES?
ASH TECH are experts in all internet and IT services, and we are local. So we know the available internet options in your area and we chat with you to find out what you really need, and what you don’t need! There are no hidden costs or service fees that you will be hit with that are not made clear to you. Our terms and conditions are clear and easy to read, and we look after you! From the start and ongoing. We do all the setup stuff for you at no extra cost, and we are available locally 24/7 if you have any issues or questions.
ASH TECH is working with businesses every day and night providing many internet and IT services, so we understand how important your connectivity is to your business performance and client base. We are well known for excellent customer service. If we can’t resolve your issues remotely, we will send a technician onsite so you can keep doing what you are best at – running your business!
Free onsite consultation – ASH TECH will visit your business to view your current situation and chat about your future needs to make sure you are getting just that!
SERVICES AND OPTIONS
Full local support 24/7 – ASH TECH provide 24/7 support, locally in New Zealand. No more waiting for offshore chat lines without a phone number during business hours or stuck for connection after hours when they may be closed. 0800ASHTECH will get us in a flash.
Fast speeds – all broadband packages provide fast speed internet according the package you purchase, to let you and your staff get on with running your business without the worry of what happens when things go wrong. ASH TECH guarantees low ping for gamers and video chat, Netflix, YouTube and other online services. We also guarantee speed for large bandwidth users like hotels, internet cafés and other businesses needing access for multiple users.
Unlimited data – all plans and services. No more worrying if you are going to run out of data and avoid costly extra data bills!